TECH NEWS: A look at the growing competition in the call center tools market between Genesys, AWS, Salesforce, Microsoft, and others, often focused on AI-driven automation (Joe Williams/Bloomberg)

Monday, 27 December 2021

A look at the growing competition in the call center tools market between Genesys, AWS, Salesforce, Microsoft, and others, often focused on AI-driven automation (Joe Williams/Bloomberg)

via Techmeme https://ift.tt/3FAyykS

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